Privacy Policy

01 Information We Collect

We collect information necessary to operate the Service effectively, including:

• Account information — name, email address, telephone number, country, and authentication credentials provided during registration
• Business data — orders, transactions, inventory, employee records, and operational data entered into the platform
• Technical data — IP address, browser type, device identifiers, access logs, and usage analytics
• Communications — correspondence with our support team and system-generated account notifications

02 How We Use Information

Collected information is processed for the following purposes:

• Provisioning, operating, and maintaining the Service
• Creating and administering user accounts
• Processing transactions and generating business intelligence reports
• Delivering security alerts, service announcements, and account notifications
• Responding to support requests and enhancing user experience
• Detecting fraud, monitoring system integrity, and ensuring platform security
• Fulfilling legal and regulatory obligations

03 Marketing Communications

With your explicit consent, we may send communications regarding product updates, feature releases, and promotional offers. You may withdraw consent at any time via the unsubscribe mechanism in our emails or by contacting support. Essential service communications will continue to be delivered as required for account operation.

04 Information Sharing

We do not sell personal information. Disclosure occurs only under the following circumstances:

• Service providers — vetted third parties supporting hosting, email delivery, payment processing, or analytics, bound by confidentiality obligations
• Legal compliance — when required by law, regulation, court order, or governmental authority
• Corporate transactions — in connection with mergers, acquisitions, or asset transfers, subject to applicable notice requirements
• With consent — where you have provided explicit authorization

05 Data Retention

Personal information is retained for the duration of your active account and as necessary to deliver the Service. Additional retention may apply to satisfy legal obligations, resolve disputes, and enforce contractual agreements. Business records are retained in accordance with your subscription terms and configured backup policies.

06 Data Security

We implement industry-standard technical and organizational safeguards, including encryption in transit, role-based access controls, and secure authentication mechanisms. While we take reasonable measures to protect your information, no transmission or storage method can be guaranteed completely secure.

07 Your Rights

Subject to applicable jurisdiction, you may have the right to:

• Access, rectify, or request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for non-essential communications
• Request data portability in a structured, machine-readable format

Requests may be submitted through your account settings or via our support channels.

08 Cookies & Tracking

We employ cookies and similar technologies to maintain authenticated sessions, preserve user preferences, and analyse platform usage. Browser settings may be configured to restrict cookies; however, certain functionality may be impaired as a result.

09 Children's Privacy

The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. Should we become aware of such collection, we will take prompt steps to delete the relevant data.

10 International Transfers

Your information may be processed in jurisdictions outside your country of residence. We ensure appropriate contractual and technical safeguards are in place to protect data transferred across international borders.

11 Policy Changes

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Revisions will be published on this page with an updated effective date. We encourage periodic review of this policy.

12 Contact

For questions or concerns regarding this Privacy Policy or our data handling practices, please contact us using the information provided below.